Terms of Service
Last updated: September 2026
By using this website or placing an order, you agree to these terms. Please read them carefully. If you have any questions, contact us at support@hawadrum.com.
1. About us
Hawa Drum is an e-commerce store selling handcrafted steel tongue drums. References to "we", "us", or "our" in these terms refer to Hawa Drum.
2. Using our website
By accessing this website, you confirm that you are at least 18 years old or have the consent of a parent or guardian. You agree not to use this site for any unlawful purpose or in a way that could damage or impair it.
3. Orders and pricing
All prices are displayed in USD and are subject to change without notice. We reserve the right to refuse or cancel any order at our discretion, including cases of pricing errors or suspected fraud. You will be notified and fully refunded if an order is cancelled on our end.
4. Payment
We accept major credit and debit cards, PayPal, and Apple Pay. Payment is processed securely at checkout. By submitting an order, you confirm that the payment method used is yours and that the information provided is accurate.
5. Shipping and delivery
We offer free shipping on all orders. Estimated delivery is 5–21 business days depending on your location. We are not liable for delays caused by customs, carrier disruptions, or circumstances beyond our control. A tracking link will be sent once your order ships.
6. Returns and refunds
Our return policy is outlined in full on our Returns & Refunds page. In summary, we offer 30-day returns for items in their original condition.
7. Intellectual property
All content on this website — including text, images, logos, and design — is the property of Hawa Drum and may not be reproduced, distributed, or used without our written permission.
8. Limitation of liability
To the fullest extent permitted by law, Hawa Drum is not liable for any indirect, incidental, or consequential damages arising from your use of this website or our products. Our liability is limited to the amount you paid for the relevant order.
9. Privacy
Your use of this website is also governed by our Privacy Policy, which is incorporated into these terms by reference.
10. Changes to these terms
We may update these terms from time to time. Continued use of the website after changes are posted constitutes your acceptance of the updated terms.
11. Contact
For any questions about these terms, contact us at support@hawadrum.com.